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Movie or Meeting?

10 October, 2017

managing conflict

Movie or meeting? What would you rather do? Go to a movie or attend your weekly team meeting?Most people would prefer their weekly team meeting. (Only joking). You won’t be surprised to learn that when I ask that question in training workshops, the consistent reply is that most people would rather watch a movie. Why? Because meetings are boring and movies aren’t.And yet, the decisions you … [Read more...]

Tagged With: building teams, conflict management, HBDI

Team Diversity & The Power of a Question

11 July, 2017

team diversity

‘Diversity in business teams’ has become a catch-cry. Whether it is gender, ethnicity, age or ability, the inference is that great teams need diversity amongst its membership. But what value does diversity bring to the team?For good teams to become great, they need to share a common vision, and ownership in the creation of goals and strategies to achieve that vision. Teams that are harmonious … [Read more...]

Tagged With: building teams, communication, conflict management, HBDI, herrmann whole brain thinking, team communication, team performance

Lessons from the Letterbox

21 February, 2017

conflict management

IT componentry, bike parts and clothing. All are examples of online purchases bought from the comfort of your own home and destined to arrive seamlessly at your door. Except that this time I decided to push the envelope. This time I decided to buy a letterbox online. Not just any old bog standard letterbox; a concrete letterbox weighing 104kg. I should have read the warning signs when the freight … [Read more...]

Tagged With: communication, conflict management

Walking the Tightrope

22 September, 2016

power vs politeness

What would you do? Here's the scenario:A customer rings up and you take the call. The customer is calling to complain about a report they received from your company. They complain that the report is poorly written and contains a number of factual errors. You check the report and see that it's written by your manager. What do you do?'Saving face' - it's a concept that we usually associate … [Read more...]

Tagged With: building teams, communication, conflict management, difficult people, Future of Leadership, performance feedback, team communication, team performance, Training in Nelson

Language Matters

20 June, 2016

There's a part of me that dies inside when I hear cliches. Business ideas described as a 'gap in the market' (seriously?), managers who talk about 'going forward' (it's quite difficult to go backwards), or 'blue skies thinking' (translated = I have no idea how to solve this problem).  Cliches are overused expressions which lack originality of thought and clarity of intent. I'd rather spend time … [Read more...]

Tagged With: building teams, communication, conflict management, employee engagement, herrmann whole brain thinking, leadership, organisational culture, performance feedback, Training in Nelson

Just How Good Are You at Your Job?

30 July, 2014

What is Job Competence?

'Staff member who is a technical expert but a relationship dunce' - was the title of the post on the Linked In site of Human Resource Institute of NZ group this week.  The problem - someone who is technically competent in their work but no-one wants to work with them. It was a subject that resonated with many people - there were a flood of responses.So what does it take to be competent in your … [Read more...]

Tagged With: competence, conflict management, difficult people, team communication

Herrmann Whole Brain Thinking

How do you best communicate with those who aren’t singing from the same song sheet as you?

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