In-house training programmes
We take good teams and make them great. We do this by using powerful communication tools to help people understand their own communication style and connect better with others. The outcome is highly engaged teams that share a common vision and deliver results.
Whether the focus is on building productivity, creating a happier workforce or developing competent and confident leaders, we design the training to meet your needs.
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Putting training into action
We believe that learning lies at the heart of change and that training doesn’t end when people walk out the door after the course finishes. It needs to translate into direct action. Depending on what your organisation needs, we’ll keep the momentum going so you won’t be left with ‘now what?’ after your training programme.
Whether its writing policy or action plans; creating a customer service charter as an outcome of customer service training or, developing a spreadsheet to monitor data, we have the tools to help keep your organisation flourishing.
These documents become the standard by which you can measure progress and business results.
No “sheep dip” solutions here
We understand that your situation is unique, so we won’t try to fit you into a pre-packaged set of solutions. We create them fresh for each customer, even if that involves sourcing new information or people.
We work alongside you and we won’t judge you. We aim to discover where you are at, begin there and help take you forward. Naturally, we’ll respect the confidentiality of your commercially sensitive information.
Whatever your business needs, we’ll help get it sorted.
“BDC made time to understand the our business and the varying roles of the course attendees, including training requirements and terminology, so that all course material could be adapted to suit.“
Digby Kynaston, Port Logistics Manager, Port Nelson Limited