Courses we offer

The best performing teams are ones where difference is celebrated and conflict is managed.

Every business needs to look after it's customers. Using the 'Whole Brain Thinking' model this course will help you understand what your customers need and how to engage them so they keep coming back for more.

Reveal your own thinking preferences using Herrmann Whole Brain Thinking. Understand the strengths and limitations of each style and explore communication strategies for yourself and your team.

If you don't know where you are going, then how will you know when you get there?

Learn Microsoft Excel with this foundation course. Learn and utilise the basic features of Microsoft Excel including spreadsheets, formulas, functions and graphs.

Focuses on the more advanced features within Excel, in particular, functions (formulas), managing data, formatting of worksheets, and using multiple worksheets. We will assume that you already have a basic, working knowledge of Excel (see Excel Foundation course).

'Hands on' training covering the basic operations of Microsoft Outlook, including the ability to produce emails, appointments and tasks with ease.

Explore new and efficient ways to ensure Microsoft Outlook works harder for you. Learn new tips and short-cuts to increase your skill base.

Learn and utilise the basic features of Microsoft PowerPoint to produce engaging presentations.

Learn Microsoft Project and utilise its basic features. This includes updating and customising the Microsoft Project interface, creating a basic project and updating and polishing your project.

Learn and utilise the basic features of Microsoft Word. Produce letters, memos, reports and simple brochures. Tailor the settings of Microsoft Word to best suit the needs of your workplace.

Develop higher-level skills in Microsoft Word, including mail merge for letters and labels; the ability to co-author and review documents; and produce manuals and brochures with graphics.

Why won't people do what I expect them to do? As leaders we expect that our staff will somehow know what we need from them. It's also true that people leave their managers, not their organisations. Leading for Performance addresses these challenges and helps leaders to develop the skills required for effective feedback, motivation and delegation.

Develop your own effective leadership style. Build your emotional intelligence and use it to communicate effectively with others.

This course will teach the essentials of good business writing in a variety of formats, from planning and structure to creating clear, engaging and concise copy.

A comprehensive two-day course covering core technical skills and success factors for project management.

Managing conflict takes self-awareness, respect for self and others, along with communication skills. In this course, we will address all three elements. The outcome is the confidence to engage in conflict with effective outcomes.

Gain practical skills and strategies to effectively evaluate your productivity and determine effective ways to manage your time.

Learn to deliver powerful presentations, effectively and confidently and motivate your audience into action.

Identify personal stress triggers to drive a positive change