- Supervisors and Team Leaders
- Managers with less than 5 years experience
- Those in a leadership role without formal training
Participants must be in a team leadership position – case studies and practice scenarios will be drawn from participants’ own experience and current team situations.
An interactive workshop designed to help you develop an effective leadership style.
BENEFITS
Developing a positive assertive leadership style, built on trust and respect, will ensure the following benefits for you and your team:
· Clear expectations
· Improved productivity and work results
· Open and honest communication
· Fewer performance “issues”
· Team members who are engaged and motivated
At the end of this course you will be able to:
- Identify effective versus ineffective leadership behaviours
- Identify and build work relationships where there is a high degree of trust and respect
- Describe the critical factors required for successful team performance and identify the factors that you can influence.
- Use effective communication to build relationships and achieve team performance
- Carry out courageous conversations while remaining calm and in control
- Apply tools to motivate and develop your team members
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